The BBC often calls on ordinary citizens affected by major news events to share their personal experiences. But asking someone in a difficult situation to pour their heart out, can put a journalist in an awkward situation. An example of this happened recently in an interview on the BBC World Service. Here Isa Ali Gedi, a resident of the war-torn Somali capital Mogadishu, tells his story to the The World Today's anchor Fergus Nicholl.