Program makers at the BBC are required to follow strict editorial guidelines on fairness and impartiality - but not everybody is always convinced that they actually do so. BBC Radio 4's Feedback program airs listeners comments and critcisms - on the latest edition the Editor of Radio 4's The World Tonight responded to listeners' criticisms that the BBC's coverage of the Russia-Georgia conflict was biased against Russia. The conversation between host Roger Bolton and editor Alister Burnett offers some insight into the internal debates about BBC reporting.