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Home | Business & Economy | How office cubicles came to be

How office cubicles came to be

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Office cubicles may have a bad reputation, but they were originally designed to promote health and wellness.

The following is a partial transcript; for full story, listen to audio.

Story by Catherine Epstein, "Studio 360"

Around 40 million Americans spend their days in cubicles at their jobs. Cubicles have a bad reputation as soul-crushing, gray boxes wallpapered in Post-its.

But the creator of the office cubicle, an architect named Robert Propst, originally designed them to promote health and wellness.

Cubicle pioneer Joe Schwartz was in charge of marketing the first cubicles back in 1968.

"Robert Propst proposed to take out all those private offices that were lining the walls in those traditional office buildings and replace them with open office systems," said Schwartz. "Get rid of all that sheet rock. Think about one system that you could put up overnight with an Allen head wrench.

"He found that people were walking around, going to the restrooms where they were exchanging ideas because all the partitions and the walls blocked people from either seeing each other or talking to each other."

Propst called his new system "Action Office."

Propst thought that working in an Action Office system, where one would have to rotate to perform different functions would vary peoples' posture, which would help increase energy levels and productivity.

According to Schwartz, an employee of Pacific Bell phone company, Scott Adams, was one of the first to work in an Action Office system. As the systems got smaller and smaller, Adams invented the idea of the "cubicle," and then, his "Dilbert" cartoon was created.

“He’s probably financially done a lot better than I did. I read ‘Dilbert’ every day,” said Schwartz.

Schwartz still stands behind Propst’s original concept of the Action Office.

"You must realize that the cubicle you're working in is a compromise to Protst's concept. I still think it's the best solution out there -- nobody's got a better one, because if there was a better one, Action Office wouldn't be celebrating a 40th anniversary."

PRI's Peabody Award-winning "Studio 360 with Kurt Andersen" from WNYC is public radio's smart and surprising guide to what's happening in pop culture and the arts. Each week, Kurt Andersen introduces you to the people who are creating and shaping our culture. Life is busy — so let "Studio 360" steer you to the must-see movie this weekend, the next book for your nightstand, or the song that will change your life.

More PRI's "Studio 360"

Subscribe to comments feed Comments (2 posted):

Vicky on 02 October, 2009 01:05:07
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I think Le Corbusier said much the same about Unité d'habitation - and look what's happening to highrise housing in the UK; it's being demolished. Best laid plans an' all that!
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Cristina on 09 December, 2009 10:48:14
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Regardless of their many years of existence, many people can't stand cubicles. Which ultimately affects the way they perform at work, internal communication, energy level, productivity and the bottom line, profits. There are better ways to create office spaces today that takes into consideration the security, safety and privacy that any human body needs. There are a few designers including myself that are coming in and re-designing and implementing a much needed natural and protective space that is required for any body to thrive and succeed.

Let's not forget about the humans....The cubicle industry focuss is on mass production to fit in one space and corporate America has been buying it since that is all there has been...Is that really the answer? Think twice and just ask anybody in an open cubicle space if they love their working space/cubicle environment?
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